Once your order is shipped you will receive an email from us with a tracking number and link to track your order. (Sometimes, it can be transferred to Spam/ Junk folder for some reason). You can also enter your tracking number in the box below to get the latest status on your shipment.
Please provide your tracking number (not order number):
🇺🇸 UNITED STATES
If you just received a shipment notification, please allow 1-3 working days for the tracking information to update.
- Order processing time is typically 3-5 business days.
- Some carriers (Deutsche Post Europe and Singpost) don't usually update the tracking information on the system until the package arrives at the local facility, please don't worry, we have shipped your order by the time you receive the tracking number (it might take 7-10 business days to get the tracking information)
- If there’s still no update after the mentioned time, please reach out to our support team for prompt assistance.
- Your order may split into multiple shipments. If this occurs, you will be notified and receive a tracking number for each separate shipment.
- Once your order has shipped, the estimated delivery time is between 10 to 15 working days for US orders and 15-20 working days for other countries.